Privacy Policy

Last Updated: June 11, 2026

This Privacy Policy describes how Mustahab collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mustahab.in or otherwise communicate with us.

By using the Site and availing of our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To successfully fulfill your orders and provide a seamless shopping experience, we collect various categories of personal information depending on how you interact with us:

• Contact Information: Name, shipping address, billing address, phone number, and email address.

• Order & Transaction Information: Items purchased, cart selections, payment status, and order tracking histories.

• Payment Details: Payment authorization data is collected and processed securely via our integrated third-party payment gateways. (Note: Mustahab does not store or see your complete credit/debit card numbers or bank account credentials on our internal servers.)

• Device & Technical Information: IP address, browser type, device identifiers, and browsing activity collected automatically through cookies, log files, and pixels when you navigate our Site.

2. How We Collect Your Personal Information

We collect personal information through the following avenues:

• Directly From You: When you manually input your details to place an order, create a customer account, or contact our support team.

• Third-Party Integration Infrastructure: When you utilize automated rapid checkout tools integrated into our system, your pre-saved shipping address, pin code, and contact information are shared securely with our backend to expedite your order processing.

• Automated Tracking Technologies: Through cookies and similar analytical tools tracking human session behaviors to evaluate store layouts and loading performance.

3. How We Use Your Personal Information

We utilize your collected data for the following essential business purposes:

• Order Fulfillment: To process payments, calculate correct shipping logs, validate delivery routes, issue order invoices, and manage returns or store credits.

• Customer Communication: To provide automated transit notifications, respond to support queries, and send transactional order details via Email, SMS, or WhatsApp.

• Fraud Prevention & Security: To authenticate customer accounts, detect high-risk or automated bot sessions, analyze potential RTO (Return to Origin) risks, and ensure a highly secure checkout ecosystem.

• Marketing & Engagement: With your explicit consent, to provide you with exclusive discount updates, early access alerts to new craft drops, and personalized marketing campaigns.

4. Sharing Personal Information

We do not sell your personal data. We disclose your information only to specific, trusted third-party service providers essential to running our business operations:

• Shopify: Our e-commerce platform core that handles the store backend database.

• Payment Gateways & Networks: Third - Party Providers to securely clear transaction funds.

• Logistics & Courier Partners: Third-party delivery companies and shipping aggregators tasked with moving the physical products to your doorstep.

• Legal Compliance: If required by applicable national laws, regulatory mandates, or legal processes to protect the safety and rights of our users and brand ecosystem.

5. Cookies & Analytics

Our website uses standard data cookies to optimize your browsing journey. Cookies help us remember your active shopping cart additions, recognize your account preferences upon return, and evaluate traffic patterns (such as distinguishing human visitors from automated system crawler bots). You can manage your individual cookie preferences directly through your local web browser settings, though disabling cookies may affect certain interactive layouts on the Site.

6. Data Retention & Security

We retain your transactional records and contact information only as long as necessary to maintain your active customer profile, fulfill accounting or regulatory obligations, resolve potential customer disputes, or protect contractual parameters. We maintain standard electronic safeguards to keep your records safe; however, no digital transmission or online storage mechanism can be guaranteed 100% secure. If you maintain an account with us, you are responsible for maintaining the strict confidentiality of your credentials.

7. Your Rights & Choices

Depending on your regional jurisdiction, you may hold specific consumer rights regarding your data, including:

• Right to Access: The right to request an electronic summary copy of the personal information we maintain about you.

• Right to Correct: The right to modify or update incomplete or inaccurate records inside your user settings.

• Right to Delete: The right to request that we erase your personal transactional history or contact data from our active customer list, subject to specific legal or accounting retention exemptions.

To exercise any of these options, please contact us directly using the details provided below.

8. Contact Us

For any questions regarding our operational data handling methods, to file a privacy concern, or to request a modification to your stored records, please reach out to our team:

• Brand Name: Mustahab

• Email: support@mustahab.in

• Mailing Address: Manzil-E-Ilahi, Khori Galli, Ayesha Colony, Ambejogai Road, Latur - 413512